Privacy Policy

Introduction

Wisewood Atelier (“we”, “us”, or “our”) respects your privacy. This Policy explains what data we collect, how we use it, and your rights. We operate with minimal data and clear purpose.

Data We Collect

• Contact information (name, email, optional phone) when you submit the contact form.
• Purchase information (items, price, transaction metadata) when you buy products.
• Technical data (IP address, device, browser) for security and analytics.
• Preference data (theme selection, cookie consent) stored in your browser.

How We Use Data

• To respond to inquiries and provide customer support.
• To process payments and deliver digital products.
• To improve our catalog and user experience.
• To comply with legal obligations and prevent fraud.

Legal Bases

We rely on consent (e.g., marketing), contract (purchases), and legitimate interests (security, product improvement). Where required, we obtain explicit consent.

Data Sharing

We do not sell personal data. We share data with trusted providers as needed to operate our business (e.g., payment processors, email delivery), bound by contracts and confidentiality.

Retention

We keep data only as long as needed for the purposes above, including legal and accounting requirements. You can request deletion where applicable.

Your Rights

• Access, update, or delete your data.
• Object to or restrict processing, and portability where applicable.
• Withdraw consent at any time (does not affect prior lawful processing).

To exercise rights, email [email protected].

Security

We apply technical and organizational measures appropriate to the risk. No method is 100% secure; we continuously improve safeguards and access controls.

International Transfers

Where data crosses borders, we use recognized transfer mechanisms such as standard contractual clauses.

Cookies

We use essential cookies and localStorage for preferences (e.g., theme). You can manage consent via our cookie banner.

Contact

Questions about this Policy? Email [email protected] or call +1 (332) 555-0147.